1. What kinds of payments do you take?
For all orders, we accept PayPal and major credit cards. All payments are safe.
2. Do you ship for free?
Yes! We ship all orders in the UK for free using standard shipping.
3. How long will it take for my order to get here?
We process orders in 1 to 3 business days.
Most of the time, standard delivery takes 5 to 10 business days. Delivery times may be different depending on where you live and how long the courier takes.
4. Is it possible to follow my order?
Yes! When your order ships, you'll get an email with a tracking number so you can keep an eye on it.
5. What is your policy on returns?
You can send back most things within 90 days of getting them.
Items must be in their original condition, not worn, and have tags on them.
We will process your refund within seven days of getting your item back.
Check out our Return & Refund Policy for all the information.
6. Is it possible to trade something?
We don't offer direct exchanges right now. Please return the item for a refund and then place a new order for the right one if you want to trade it in.
7. What should I do if the item I got is broken or wrong?
Call us right away at +44 979 874 9507 or email us at contact@lesseoel.shop. We will help you fix the problem as soon as possible.
8. How do I get in touch with customer support?
You can get in touch with us at:
Email: contact@lesseoel.shop
Call: +44 979 874 9507